Over the past 3 weeks I’ve been trialling a new booking system where I’m now accepting bookings via text message.
When I first started I wouldn’t take a booking without speaking to the client beforehand. However, that was when I worked from home and was low volume, so answering calls wasn’t an issue.
Nowadays though, I only work on tour, and I’m usually pretty busy throughout the day. If I take a 2 hour booking I can find by the end of it I’ve had anything up to 10 missed calls. So as to be discreet, I won’t ever call back a missed call, so I’d just have to hope they would try again and I’d happen to be available. However some guys would try me like 5 times over the course of the day and miss me every time!
So moving to a text-based booking system makes more sense as I can simply reply as soon as I’m available. I have an auto text reply to anyone who texts “Hi are you available” or similar, telling them the information I need to make a booking. Name, time of appointment, length of booking and which service.
Asking which service they require also makes sure people have read my profile and fully understand what services are included.
This new system is working really well for me and I’m feeling less stressed after bookings due to not seeing a whole heap of missed calls on my phone!
But I want to make sure you’re English and I’m not texting a pimp or something!
No problem! Just send the booking info by text and add that you’d like to speak on the phone before the booking. I’ll then text you back with a good time to call 🙂